Premium Patient
Elite Concierge Service

Transform Your Patient Experience with Elite Concierge Care

The AI Patient Communication Layer for Modern Clinics

Premium Patient sits in front of your phones, chat, and inbox to capture, qualify, and route every patient inquiry—reducing staff workload by up to 70% and increasing bookings — without replacing your existing systems.

Seamless Patient Acquisition Smart Scheduling Enhanced Retention Experience the luxury of 24/7 support and white-glove service tailored for premium healthcare practices.

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No credit card required
Setup in minutes
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Trusted by growing clinics across cosmetic, dental, IVF, medical, and multi-location practices.

The Problem

Every clinic loses patients and revenue because:

  • Calls are missed during busy hours and after-hours
  • Staff spend most of their day answering repetitive questions
  • Leads aren't followed up properly
  • Booking systems aren't connected to conversations
  • Call centres are expensive and still limited by human capacity

Hiring more people doesn't fix this. Better systems do.

The Solution

Premium Patient Is Your AI Front Door

Premium Patient answers, qualifies, books, routes, and logs patient conversations across:

  • 📞 Phone
  • 💬 Website chat
  • 📲 WhatsApp & messaging
  • 📧 Digital enquiries

It handles routine work automatically and sends only the conversations that actually need a human to your team or your call centre.

Humans handle care.
Premium Patient handles everything else.

ROI Calculator

Calculate How Much Revenue You're Losing From Missed Calls

See the real cost of missed opportunities and discover your potential ROI with a premium assistant

Lost Revenue

Missed Calls/Week: 20
Lost Customers/Week: 6
Weekly Loss: £3,000
Monthly Loss: £12,000
Annual Loss: £156,000

With Premium Assistant

Annual AI Cost: £3,600
Revenue Recovered: £156,000
Net Annual Gain: £152,400
ROI: 4,233%

Stop losing money on missed calls. Get your Premium Assistant today.

Get Your Free Demo

Get Your Free Custom Demo

See how our Premium Voice Assistant can transform your practice

What's Included

Custom Voice Assistant

Personalized for your specific industry and practice

48-Hour Turnaround

Get your demo built and ready to test in 2 days

No Commitment Required

Try it out with zero obligation or pressure

ROI Analysis

See the potential revenue impact for your business

Healthcare Specialties We Serve

Chiropractor
Dentistry
Orthopaedics
Medical Tourism
Cosmetic Surgery
IVF & Fertility
Dermatology
Physical Therapy
Mental Health
Medical Spa
Veterinary
And More...
100%
Free
48hrs
Delivery
24/7
Support

Request Your Demo

Fill out the form and we'll get back to you within 24 hours

We respect your privacy. Your information is secure.

How It Works

3 Simple Steps

1

Capture Everything

  • 24/7 AI answers every call and message
  • No missed calls, no lost leads, no voicemail black holes
2

Qualify & Act

  • Books appointments
  • Answers FAQs
  • Collects patient info
  • Routes urgent or sensitive cases
  • Follows up automatically
3

Sync to Your Systems

Logs everything into your existing:

  • PMS / EHR
  • CRM
  • Booking system
  • Calendar

No rip-and-replace. No migrations. No disruption.

Unlike "All-In-One" Platforms, We Plug Into What You Already Use

Premium Patient is NOT:

  • A new CRM
  • A new booking system
  • A new marketing platform

Premium Patient IS:

An AI orchestration layer that makes your existing stack work better. See how our clients use it.

That means:

Faster deployment

Lower risk

No retraining your whole team

No vendor lock-in

Who It's For

Built for Serious Clinics

Perfect for:

Cosmetic & plastic surgery
High-end dental & orthodontics
IVF & fertility
Medical spas & aesthetics
Orthopaedic & regenerative medicine
Multi-location clinics
Specialist practices

If you already have systems, staff, and demand — Premium Patient makes them work better.

Outcomes

What Clinics Use Premium Patient For

Read real success stories from healthcare practices using our AI.

📉

Reduce front desk workload by 40–70%

📈

Increase lead-to-appointment conversion

🕒

Offer 24/7 patient response without staffing 24/7

💰

Recover lost revenue from missed calls

📊

Get full visibility into every enquiry

Compliance & Trust

Built for Healthcare

GDPR-ready architecture

Audit logs & conversation records

Role-based access

Secure data handling

Designed for sensitive patient journeys

Get Your Free Custom Demo

See how our Premium Voice Assistant can transform your practice

What's Included

Custom Voice Assistant

Personalized for your specific industry and practice

48-Hour Turnaround

Get your demo built and ready to test in 2 days

No Commitment Required

Try it out with zero obligation or pressure

ROI Analysis

See the potential revenue impact for your business

Healthcare Specialties We Serve

Chiropractor
Dentistry
Orthopaedics
Medical Tourism
Cosmetic Surgery
IVF & Fertility
Dermatology
Physical Therapy
Mental Health
Medical Spa
Veterinary
And More...
100%
Free
48hrs
Delivery
24/7
Support

Request Your Demo

Fill out the form and we'll get back to you within 24 hours

We respect your privacy. Your information is secure.

Humans handle care.
Premium Patient handles everything else.

Client Success Stories

Trusted by Leading Healthcare Practices

See how Premium Patient is transforming patient communication for clinics just like yours

"Premium Patient has been a game-changer for our dental practice. We never miss an appointment booking, even after hours. Our patient satisfaction has increased by 40% and front desk workload dropped dramatically!"

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Dr. Sarah Mitchell

Cosmetic Dental Practice Owner

"Our cosmetic surgery practice was losing high-value consultations to missed calls. Premium Patient now handles inquiries 24/7, qualifies leads, and books consultations. Revenue increased 35% in 3 months."

Portrait of happy doctor in labcoat and stethoscope standing with folded hands in modern hospital corridor.

Dr. James Richardson

Plastic Surgery Clinic Director

"Fertility patients often reach out after hours when emotions run high. Premium Patient handles these sensitive inquiries with empathy and discretion, booking consultations 24/7. Patient trust has never been higher."

Happy, confident and portrait of businesswoman in lobby for corporate finance conference.

Dr. Emily Chen

IVF & Fertility Clinic Founder

"Running three med spa locations was a nightmare for scheduling. Premium Patient syncs with all our systems and handles bookings seamlessly. We've reduced front desk staff by 50% while improving patient experience."

Closeup headshot face portrait of mature Asian executive businesswoman.

Dr. Lisa Park

Medical Spa Owner, 3 Locations

"Our regenerative medicine practice gets complex inquiries. Premium Patient answers FAQs intelligently, routes urgent cases to on-call staff, and logs everything to our EHR. It's like having a medical-trained receptionist 24/7."

Young african american businessman wearing glasses, crossing arms confidently.

Dr. Michael Okonkwo

Orthopaedic & Regenerative Medicine

"We had a 25% no-show rate that was killing our revenue. Premium Patient sends automated reminders and handles rescheduling. No-shows dropped to 6% and we've recovered thousands in lost appointments."

RK

Dr. Rachel Kim

Aesthetic Dermatology Practice

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Stop Missing Calls. Start Growing Your Business.

Join hundreds of small businesses using Premium Patient to provide 24/7 customer service, book more appointments, and capture every opportunity—automatically.

24/7

Always Available

100%

Call Coverage

0

Sick Days

∞

Scalability

Book Your Free Demo +44 7378 282711
No Credit Card Required
Setup in Under 5 Minutes
Expert Support Included