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How AI cuts no-show rates from 25% to under 7%

2025-10-21 5 min read
How AI cuts no-show rates from 25% to under 7%

Industry benchmarks put healthcare no-show rates between 15% and 30% — costing the average specialist practice tens of thousands a month.

Manual reminder calls work, but they're expensive and inconsistent. SMS-only reminders are cheap, but they're one-way and easy to ignore.

AI-powered reminders combine the best of both: a personalised conversation that confirms, reschedules, or cancels and writes the result back to your calendar in real time.

Across the Premium Patient client base, no-show rates have dropped from an average of 24% pre-deployment to under 7% within 90 days.

See Premium Patient in action